It was announced on Tuesday, March 14th, 2017 that Lewis Apartment Communities, for the tenth consecutive year, has been awarded the National Multifamily Customer Service Award for Excellence – Category II. The distinction is bestowed annually by the nationally recognized consulting and benchmarking firm CEL & Associates, Inc., which recognizes companies whose customer satisfaction levels are the best in the industry in the United States.
“We are truly honored to be recognized by CEL and our residents for the tenth year in a row. Our goal of hiring employees with a strong customer service orientation has resulted in a resident friendly atmosphere where exceptional service is the norm. This goal also ensures the maintenance of high standards of quality and redefines the apartment lifestyle for our guests. Our associates excel at recognizing our resident’s needs in order to provide specialized services that fit their lifestyles. This award is a tribute to the hard work and dedication of the Lewis Apartment Communities associates”. -Randall Lewis, Principal and Executive Vice President of Lewis Apartment Communities.
Los Angeles-based CEL & Associates ranks companies in five classifications including:
- Category I for companies with more than 50 properties
- Category II for companies with 21 to 50 properties
- Category III for companies with 6 to 20 properties
- Category IV for companies with 5 or less properties
Lewis Apartment Communities’ “A List” Properties
Individual properties are eligible for “A List” certificates. Additionally, 27 of Lewis’s Apartment Communities received the individual “A List” distinction and 2 communities received the “A List Platinum” for outstanding customer service in 2016.
Lewis Apartment Communities Individual “A List” Properties
• Antelope Ridge, Antelope, CA
• Carmel Apartments, Rancho Cucamonga CA
• Carmel at Woodcreek West, Roseville, CA
• Crystal Cove, Las Vegas, NV
• Del Mar, Rancho Cucamonga CA
• Evergreen, Rancho Cucamonga, CA
• Evergreen Park, Sacramento, CA
• Gramercy Park, Sacramento, CA
• Green Valley, Chino Hills, CA
• Green Valley Crest, Chino Hills CA
• Homecoming at Creekside, Sacramento CA
• Homecoming at Eastvale, Eastvale CA
• Homecoming at Terra Vista, Rancho Cucamonga CA
• Homecoming at The Preserve, Chino, CA
• Jamboree Apartments, Rancho Cucamonga, CA
• Linden Court, Rialto, CA
• Montecito, Rancho Cucamonga CA
• North Upland Terrace, Upland CA
• Parkview Place, Rancho Cucamonga, CA
• Rosewood, Redlands, CA
• Somerset, Redlands, CA
• Sunscape West, Alta Loma CA
• Sycamore Park, Ontario, CA
• The Enclave, Rancho Cucamonga, CA
• The Sycamores, Vacaville CA
• Villa Capri, Rancho Cucamonga, CA
• Village Green, Covina CA
Lewis Apartment Communities Individual “A List Platinum” Properties
• Sahara West, Las Vegas, NV
• Santa Barbara Rancho Cucamonga, CA
The “A List” is determined based upon the survey results of hundreds of thousands of residents nationwide. The primary goals of the awards program are to recognize firms that provide superior service to its customers, build industry awareness that quality and service can impact a company’s bottom line and to set national benchmarks so others can measure success.
“Your commitment to the highest level of quality and service to residents has resulted in your Best In The Industry ranking for 2016. This is indeed an honor your entire organization has earned through hard work and a dedication to service excellence.” -Christopher E. Lee, President and CEO of CEL & Associates
Newly Renovated Lewis Apartment Communities
For Lewis Apartment Communities, renovating apartments and amenities is an important part of our business. Learn more about Lewis Apartment Communities’ recent renovations.
